The Effects of COVID-19 on the Web Development Industry

No aspect of life has remained untouched by the Coronavirus (COVID-19). Precious lives were taken, people were laid off from their jobs, and businesses were operating at a loss if not going under. The web development industry was also hugely impacted during such uncertain times. As soon as the world started shutting down due to the pandemic, many businesses began running with limited operations. In fact, many web development companies even had to temporarily shut down.

On a lighter note, we can say that the pandemic also had a positive impact on the web development industry. When the crisis broke out, people started relying on various online sources and e-commerce stores for their daily needs. To meet such a growing demand of customers, web development companies and other businesses were forced to think out of the box. Innovative technologies and improvement of services were given serious consideration so that the growing demand for customers could be met.

Changes in the Web Development Industry

Experts did their best to introduce new methods that could help businesses make a better and stronger online presence. They started revising the way they operate so that they could connect better and more quickly with the consumers who require their various products and services. The industry also realized the importance of gaining customer confidence and trust through a safe online shopping environment. This prompted most companies to work on improving their online and delivery services for web users like never before.

Here are a few ways by which COVID-19 impacted the web development industry:

Looking at the negative impacts, which we hope to soon overcome, it is apparent that companies were forced to lower their expected revenue and put projects on hold as businesses all over the globe were facing various kinds of difficulties. Although there was undoubtedly a growth in online sales, many people were only purchasing the bare necessities and retail sales overall were still declining.

But as the pandemic continued, people realized that there was a need to get back to life as usual. Due to the circumstances, businesses realized that things could no longer be the same and that they had to adjust to this new reality. People were isolating themselves at home but were relying on e-commerce stores for their supplies.  Today, several businesses are going digital by moving to e-commerce and those without an online presence would have to build one as soon as they can. This means an increased demand for web designers, especially those who specialize in e-commerce portals.

Web development companies and website designers with e-commerce skills are now in high demand. Any web development companies that want to do well during these times need to have designers with the following skills:

  • Coding
  • User experience
  • Cybersecurity training
  • CRM software
  • E-commerce analytics & SEO

Presently, web development companies are also taking cybersecurity aspects more seriously, especially now that they are working on shopping portals and trying to launch websites much faster than usual. Companies, being aware of the vulnerability of e-commerce websites, are now giving increased importance to security concerns.

Web Developers During the Pandemic

The changes discussed above reveal that there are indeed opportunities for web developers to improve their businesses. As a result, web developers have taken advantage of this and are now paying attention to these concerns so that they can continue to grow even amidst this pandemic.

Portfolio Review – Whether you are a professional or a company in the web development industry, projects have to be reprioritized. It is important to look over past projects and present those projects which are critical to responding to the pandemic challenges. It is necessary to be innovative and spare no effort on the projects given during the pandemic so that your career in web development may be in a better position when the economy slowly starts to bounce back.

Stability and Availability – Web development companies and professionals have noticed a lot of demand in their services or online traffic with the growth of the pandemic. Thus, it is important to be responsive and available while providing services on a consistent basis. This will help in winning the confidence of clients and getting referred by them.

Be Proactive – In our current situation, it is necessary to be proactive. Many companies are now worried about the interruption of existing projects. Instead of worrying about something that may not happen, it is better to act ahead of time and communicate openly with your clients. It is advised for you to discuss whether your clients wish to continue ongoing projects. This allows you enough leeway to regroup and find new clients in case they aren’t able to uphold their contracts.


Though the web development industry had to undergo several changes during the pandemic, it has still managed to stay afloat thanks to the increasing demand for online goods and services.

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Eliza K. from Swift DevLabs

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